Overview
Certificate in Customer Service Management is an incorporated course than can help students to prepare for a career in client relations, support management, communication strategies, etc. in an organization.
The program empowers to teach students with the skills to provide outstanding customer experiences and build lasting relationships.
Course Benefits
- The curriculum aids students to build rapport with consumers, boost retention, foster brand loyalty and drive sales.
- The course is applicable to students in resolving challenges that they may encounter such as financial concerns etc.
- The program allows students to support the teams to understand the unique needs and concerns for each individual customer.
Course Highlights
- Certificate in Customer Service Management is a 1-month course deemed to build in the acumen of students to deliver the basic concepts in the field of Customer Service Management.
- Candidates who have completed plus two or tenth degree is eligible for this course.
- On successful completion of this programme students will be provided with one main certificate.
