Overview
Certificate in Customer Relationship Management is an incorporated course that helps in managing company’s relationships and interactions with customers.
The program empowers to teach students to focus on the CRM systems that helps to gain knowledge about your target audience and can create personalized marketing campaigns.
Course Benefits
- The curriculum helps students to learn CRM software stream lines communication channels, enabling businesses to respond to customer inquiries and issues more efficiently.
- The course is applicable to students to sort, analyse, and prioritize the leads and focus on the opportunities that are likely to close and provide accurate answers quickly and efficiently.
- The course CRM helps businesses retain and maintain long-term customer relationships.
Course Highlights
- Certificate in Customer Relationship Management is a 1-month course deemed to build in the acumen of students to deliver the basic concepts in the field of Customer Relationship Management.
- Candidates who have completed plus two or tenth degree is eligible for this course.
- On successful completion of this programme students will be provided with one main certificate.
